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FAQ

Questions, answered

Everything you might want to know before working with us. Still curious? Just ask.

Getting started

How do we begin?

Reach out via the contact form, email, or phone. We'll set up a free 30-minute discovery call to understand your needs, then send a proposal and quote.

Do you charge for the first call?

No. The discovery call and initial proposal are free and come with no obligation.

Where are you based?

We're based in India and work with clients remotely across time zones.

Pricing & payments

How is pricing decided?

After the discovery call we send a fixed quote based on the agreed scope. You can also use our quote builder for an indicative estimate.

What's the payment schedule?

Typically an advance to begin, one or more milestone payments, and a final payment before handover. Exact milestones are in your Statement of Work.

Which currencies and methods do you accept?

We invoice in INR and accept bank transfer / UPI, and cards or Razorpay where applicable.

Ownership & delivery

Do I own the source code?

Your deployed product, data, domain, and accounts are yours on final payment. Full ownership of the custom source code and repository is available as an optional source-code buyout, priced separately.

What do I receive at handover?

Your deployed product, documentation, deployment guide, admin credentials, and a user guide. The source code and repository are included only if you have purchased the source-code buyout.

Is there a warranty?

Yes — we provide a 90-day warranty on new builds covering defects in the delivered scope.

After launch

Do you offer ongoing support?

Yes. Choose a Basic, Standard, or Premium maintenance plan for updates, fixes, backups, and support.

Can you take over an existing project?

Often, yes. We'll audit the existing code and give you an honest assessment before committing.

What if I need changes after launch?

Small changes are covered by maintenance hours; larger features are scoped as a change request or new SOW.

Have an idea? Let's talk.

Call or WhatsApp us, or send a message. We reply fast — and the first talk is free.

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